Brands

If your brand would like to be considered for an upcoming Chic Treat Box, then please get in touch with our Brand Managers

Press

For press requests, contact The Publicity Loft, Tel (01)642 4199 or email Emily Whyte at emily@publicityloft.com

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General

Chic Treat Club is a monthly beauty and lifestyle sampling club. Each month, members will receive a Chic Treat Box featuring 5 deluxe beauty samples handpicked by the Chic Treat Club Team. Every month there will be a different mix of beauty products, ranging from cosmetics and skincare, to accessories and hair care with lots of surprises for you to try in the comfort of your own home. All products are generously sized to allow you to really test the product to discover the treats you love!

The content of your box will be different each month and it will always be a total surprise! From department store favourites and luxury labels to best kept secrets, we here at team Chic Treat Club are continuously sourcing the latest beauty treats for our members to bring you the best Guaranteed Irish and International brands each month. To see some of our brand partners you may receive, check out our Homepage.

A selection of brands that we are working with are featured on our site. We hand select all our fabulous Guaranteed Irish and International brands so that our members can try their products and as each month goes by we will of course update you on what was featured in the previous month's box. If there is a brand that you would like to see included let us know! Mail us on hello@chictreatclub.com

Of course! A Chic Treat Box subscription is a wonderful gift, the gift that keeps on giving! Just follow the steps in the checkout when ordering.We will provide you with a gift certificate which you can download and pass on to the lucky recipient, just drop us an email once you have ordered! Don’t forget to include their contact details for delivery.

You choose whichever plan suits you best and with the longer the subscription, the better value your bundle will be! All plans receive a monthly beauty box. If you sign up for the 6 month plan you will receive a bonus box in the 7th month and if you sign up for the 12 month subscription you will receive a complimentary luxury box in the 13th month filled with full size products! If you choose our 1 month rolling subscription, your order will automatically renew on the 15th of the month unless you decide to cancel before then. To cancel, simply log on to your account on our website. The 3,6,12 month packages do not automatcially renew, so if you have finished your subscription but really want to stay in the club, then simply add a new subscription to your cart and proceed through checkout as normal.

That’s fantastic, we just knew you would love it! We have links on our site to help you find stockists in Ireland or allow you to buy directly from the distributor's purchasing site. Watch for updates in the Chic Muse during 2014, as we will have more announcements to make!

We absolutely love hearing from our Chic Treat Club members, this is your club, yours to enjoy! Please do feel free to share all reviews, comments, opinions and feedback using the form on our Contact Us page and join us online as we love to get to know our club members of Facebook and Twitter.

At Chic Treat Club we always endeavour to feature products that will work well for everyone but unfortunately we cannot guarantee that your box will not contain certain ingredients. We always recommend you read the full ingredients list before you use your sample.

Shipping

All boxes wing their way from Chic Treat Club HQ directly to your home during the 3rd full week of each month. Your Chic Treat Box is delivered by our expert logistics partner next day, and you can take advantage of our 'Predict' 2 hour delivery window (ROI &NI)! International orders are dispatched via AnPost and may take 5-7 days for delivery. Note: International orders have an additional shipping charge to cover all boxes in your selected subscription, please take note at the checkout!

Once we have your Chic Treat Box hand prepared and ready for dispatch, we will assign a tracking ref and advise you. You can then track the delivery at all times on www.dpd.ie and also take advantage of the 'Predict' 2 hour delivery option (ROI & NI).

In the very unlikely event that your Chic Treat Box does not arrive as scheduled, please let us know immediately by sending us a message via the 'Contact Us' page on our website, or alternatively sending an email to hello@chictreatclub.com and we will investigate it straight away. Alternatively you may contact your local DPD courier depot, quoting your tracking ref. For a list of depots and contact details please see www.dpd.ie

Payment

We accept payment from all major debit and credit cards, including Visa Debit.

Your account will be billed once you have placed your order via our secure checkout.

Currently the only way to change a card is to cancel a subscription and re-subscribe with a new card. We are working to improve this solution, so that you do not need to cancel.

Log into the your Chic Treat account at https://chictreatclub.com/my-account/
From there scroll down to the bottom of the page and you can see what cards are saved to your account.
Click Remove to delete that card.

If you are signed up for 3, 6, or 12 months, your Chic Treat Box subscription will automatically terminate at the end of the set period, but we would be delighted to have you back! To continue, simply login, chose your preferred subscription and enter your billing details. If you are signed up to our 1 month rolling subscription, then it will automatically renew on the 15th of the month, unless you cancel before then.

My Account

Click the login icon and select I forgot my password, a new password will be sent to you by email. If you cannot retrieve the email please contact us on hello@chictreatclub.com with your full name and our Customer Care Team will help you.

Simply login and update your new address information under “My Account”.

Oh dear we really don’t want to loose you as a member, if there is something we can do to help please let us know. 3, 6 and 12 month subscriptions may only be cancelled during the first month of their subscription (prior to the cutoff point on the 10th of each month when processing begins) and not during the term of the subscription. Please note that we cannot cancel orders that are already in process but you can change the delivery address at any time.

Any additional questions? Please email us on hello@chictreatclub.com